Client Center: New access model and user onboarding (Breaking change, v.26)

We’ve redesigned how users access the Client Center.

Starting with v.26, access is managed entirely through a new navigator Customers - External Access - with no dependency on Person or Parent Party records.

Users can now:

⚠️ Important:

After the update, users must be explicitly added to the Customer External Access table to be able to log in the Client Center.

This is a breaking change that affects external user onboarding.

🎯 Key Benefits:

  • This change improves operational efficiency and simplifies access management across your customer base.
  • Role-based access brings structure and clarity to user permissions, aligning with real business needs.

For more on what’s coming in v.26, see the full announcement here: All new Client Center experience: Faster orders, better visibility, greater flexibility (v.26)

 

 

 

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