The telemetry is a tool that automatically collects data from various sources such as Exec Stats, Remoting Log, Performance benchmark and others to measure performance.
When users have performance issue, they have to do next steps in order to report the problem:
- Activate telemetry
- Do the slow activity
- Stop telemetry
- Create performance ticket
When filing a performance ticket, the following data must be submitted:
- ERP instance name.
- Exact time
- User name
- Description of user action
In description of user action you can use points from 1 to 3 in rule