The 'Notes' field in the Sales Order panel of the Sales Order documents has been marked as obsolete and hidden (v.24, breaking change)

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Milena Dimitrova [ERP.NET]
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Greetings, everyone!

We would like to announce a recent system change.

In the 2024 version, we have made an update to the Sales Order documents in the Sales Order panel. The 'Notes' field has been marked as obsolete and hidden, as it was duplicating the functionality of the universal 'DocumentNotes' field in the Document panel.

 

What to do if this change affects me?

If you are still using the 'Notes' field in the Sales Order panel, we recommend reaching out to the support team. They can assist you in transferring the data to the universal 'DocumentNotes' field.

 

Please take a quick look here: Crm.Sales.SalesOrders Entity | ERP.net Domain Model.

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4 Comments

Date Votes
  • 4
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    Aleksandar Tsvetanov

    I disagree with the statement that these two note fields are the same! Notes in the Sales panel are different from Notes in the Document panel. Currently, Notes in the Document panel are the same as the Notes panel.
    In many cases, we use the Notes field in the Sales panel to enter internal notes, and in the Notes panel, fill in those that will be displayed on the printed forms and visible to customers.

  • 1
    Avatar
    Viktoria Kashukeeva

    Dear all, I also disagree with the described system change because actually it is a very useful field for several purposes.  

    This field exists also in Crm.Invoicing.Invoices Entity, Production.ShopFloor.WorkOrders Entity, Logistics.Procurement.PurchaseOrders Entity, so what would happen there?

    We also use that field in some print-outs and all the users are accustomed to use it as a way to mark smth for our internal use only (in some cases) or to stress on smth our customers require to see in their OC (apart from contract number, PO number, etc.)

    Please, revise the change and at least make it optional for you customers.

     

  • 2
    Avatar
    Tihomira Ivanova [ERP.NET]

    Dear Clients,

    Thank you for your feedback regarding the recent retirement of the "Notes" field in Sales Orders. We understand the concerns this has raised and are going to review the problem and discuss a suitable solution.

    Your input is valuable to us, and we appreciate your patience as we work on addressing this issue. We’ll keep you updated.

    Best regards,

    Tihomira Ivanova

  • 0
    Avatar
    Viktoria Kashukeeva

    Dear all, since we already updated our system to v24, can you please share with us what is the work-around you can propose for the missing field, because I assumed, we have received a lot of complains from our users for the missing field.

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